Account Manager

4 weeks ago

London, Greater London, United Kingdom Aristocrat Interactive Full time
Job Summary

As a highly skilled Account Manager at Aristocrat Interactive, you will play a critical role in building and maintaining strong relationships with key partners, driving revenue growth through our iGaming product offerings. This is a full-lifecycle sales management opportunity that includes managing day-to-day activities, cultivating new opportunities, and providing excellent planning of releases, post-launch internal and external communications, and monetization of iGaming products through robust marketing and monetization strategies.

Key Responsibilities:
  • Market analysis, research, and communication of findings to key stakeholders.
  • Reporting game performance and sharing competitive insights.
  • Optimizing Aristocrat's iGaming 360-degree commercial, promotional, and on-site content proposition for Aristocrat's customers against relevant KPIs.
  • Identifying and developing business opportunities with Aristocrat's customers by upselling and cross-selling products, features, content, marketing, promotional, and new market opportunities.
  • Providing ongoing Account Management to assigned customers.
  • Achieving annual revenue targets and forecasting accurately.
  • Leading in-depth monthly/quarterly performance reporting, QBRs, and providing insights with recommendations and strategy/focus points to Aristocrat's customers.
  • Managing and prioritizing operators' daily issues in conjunction with internal support functions.
  • Ownership of the calendar planning, launch, post-launch marketing, and monetization strategy of assigned operators and jurisdictions.
  • Partnering with data/strategy, platform ecosystem, delivery, commercial, and marketing groups to develop marketing and monetization strategies.
  • Preparing and conducting operator meetings for post-launch marketing and monetization discussions and implementations and working with Aristocrat's partners to action on the meetings.
  • Communicating and following up on all needed assets from internal Aristocrat's teams not limited to marketing, specification documentation, data analysis, delivery timing, and commercial.
  • Facilitating all Aristocrat's launch needs with the operator and communicating to Aristocrat's internally when launches occur.
  • Partnering with Commercial to have quarterly (minimum) calendar and release plan reviews with operators.
  • Working with the Delivery team to constantly understand slippage in any tech, content, or jurisdictional approvals and adjusting schedules accordingly to maintain revenue goals.

Requirements:
  • 3+ years' experience in Account Management, Technical Account Management, or Product Manager role, preferably in iGaming.
  • Must be based in the UK, preferably the greater London area (possibly mainland Europe for the right candidate).
  • Proven leadership around team member development, coaching, succession planning, and living a 'people-first' culture in a multidisciplinary, multi-regional, and multicultural environment.
  • Ability to partner, educate, and communicate complex strategies, technologies, and solutions to customers, senior executives, industry groups, technical experts, and the board through writing and presentations as needed.

About Aristocrat Interactive:
Aristocrat Interactive is Aristocrat Leisure Limited's (ASX: ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses came together. The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms, and a range of value-added services across iLottery, iGaming, and Online Sports Betting (OSB).

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