Complex Needs Support Worker

3 weeks ago


Chelsea, Greater London, United Kingdom Look Ahead Care And Support Full time
About the Role

We are seeking a compassionate and resilient Complex Needs Support Worker to join our Heaney Cluster service in Kensington and Chelsea. As a key member of our team, you will play a vital role in supporting individuals with complex needs to develop independent living skills and achieve their goals.

Key Responsibilities
  • Deliver all aspects of support to enable customers to develop independent living skills
  • Support customers to maintain their tenancies and prevent rent arrears
  • Assess customers' practical and emotional needs to incorporate in their support plans
  • Develop support plans and risk management plans
  • Carry out weekly health and safety checks and security duties/welfare checks to ensure the safety of customers and premises
  • Monitor CCTV throughout the shift
  • Support customers to integrate into the community, including accompanying them to appointments and meetings
  • Report any observations relating to customers' welfare
About You

We are looking for an individual who exudes a warm and friendly presence, is fundamentally calm and resilient, and has a practical and logical mind. You should be flexible, open to feedback and self-development, and have a can-do attitude. You will thrive in a dynamic and diverse environment and be confident with high levels of self-esteem.

Requirements
  • NVQ Level 2 or equivalent or experience within the charity/social care sector
  • Relevant specialism experience (mental health) is desirable
About Us

Look Ahead is a dynamic and leading not-for-profit care and support provider in London and the South East. We deliver over 110 services, providing support to around 7,000 customers each year. We work across mental health, homelessness, young people, and learning disabilities, offering plenty of opportunities to grow and progress your career with us.



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