Client Services Support Officer

4 weeks ago


Leicester, Leicester, United Kingdom Construction Testing Solutions Full time
Client Support Advisor Role

We are seeking a highly organized and detail-oriented Client Support Advisor to join our team at Construction Testing Solutions. As a key member of our Environmental Laboratories Division, you will play a vital role in supporting our clients and ensuring the smooth operation of our laboratory services.

Key Responsibilities:
  • Assist with end-of-month invoicing and accounts duties
  • Perform administrative tasks, including digital conversion of paperwork
  • Provide exceptional client support and communication
Requirements:
  • Highly computer literate, with proficiency in MS Office applications
  • Previous experience in a technical administrative role is advantageous

As a Client Support Advisor, you will have the opportunity to develop your skills and knowledge, with a clear career progression path. You will work closely with our laboratory team to ensure the delivery of high-quality services to our clients.

Benefits:
  • Competitive hourly rate (£44 per hour)
  • 40-hour working week
  • Overtime paid at 1.25 times the hourly rate
  • 25 days annual leave (plus bank holidays)
  • Holiday purchase scheme
  • Healthcare plan
  • Contributory pension scheme
  • Cycle to work scheme
  • Tech pack purchasing scheme
  • Personal development and training

At Phenna Group, we are committed to investing in our people and providing a supportive and inclusive work environment. If you are a motivated and organized individual with a passion for delivering exceptional client support, we would love to hear from you.



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