Technical Support Specialist
4 weeks ago
Our client, a leading company in the industry, is seeking a skilled Technical Support Specialist to join their team. As a key member of the support team, you will be responsible for providing top-notch technical assistance to customers, resolving product-related issues, and ensuring customer satisfaction.
Key Responsibilities:
• Handle customer requests via various channels, including email, web form, live chat, and social media.
• Respond to customer inquiries in a timely and professional manner, providing accurate and helpful solutions.
• Collaborate with internal teams to resolve complex technical issues and improve product knowledge.
• Stay up-to-date with product developments, competitor offerings, and industry trends to provide expert advice to customers.
Requirements:
• Fluency in German language (written and spoken).
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Strong technical knowledge of hardware and software products.
What We Offer:
• Competitive salary and bonus structure.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.
Apply Now:
For more information about this exciting opportunity, please contact Mulberry Recruitment.
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