Nourish Implementation Business Partner

4 weeks ago

Beckenham, Greater London, United Kingdom Excelcare Holdings Full time
About the Role

We are seeking a highly skilled Nourish Implementation Business Partner to join our Care Quality and Governance Team at Excelcare Holdings. As a key member of our team, you will play a crucial role in ensuring the successful implementation of Nourish throughout our services.

Key Responsibilities
  • Monitor standards and work closely with homes to teach correct documentation and use of Nourish.
  • Provide face-to-face training on Nourish and handsets to ensure effective use.
  • Support management teams and Team Leaders in developing a good working knowledge of Nourish insights, summary dashboard, accident and incidents, and Power BI reports linked to Nourish.
  • Operate at a Nourish Superuser level and support implementation to schedules and processes as agreed by the Nourish Business Partner and Director of Care Quality and Governance.
  • Share lessons learned around the system and attend regular meetings with Nourish to ensure risks, concerns, or required areas of development are shared and followed up to resolution.
  • Identify and report risks where homes are not maintaining a minimum standard of completion as set out in the quality framework.
  • Keep up-to-date with proposed changes in the system, review, and feedback in relation to any beta testing that the organisation is involved in.
  • Ensure systems linking into Nourish are effective and report and monitor to resolution if not.
  • Act as a point of knowledge and address any questions, queries, or concerns around the use of the system.
  • Prepare a monthly Nourish system update to be sent out to all users.
About You
  • A care plan enthusiast with a passion for developing care plans with attention to detail and excellence.
  • Comprehensive knowledge and understanding of Nourish Care planning system, possibly in an operations capacity or as part of an implementation team.
  • Knowledge of care home operations and use of digital care systems.
  • Understanding of CQC regulations and requirements for achieving required person-centred and individual outcomes for the people living in our services.
  • Able to analyse data and produce reports to reflect progress and trends.
  • Effective communicator.
  • Strong IT skills and history of system implementation is advantageous.
  • Someone who is ready to make a meaningful difference within a family-oriented organisation.
  • Car driver with own car - mileage reimbursed and accommodation covered.
  • Able to commute across the portfolio of homes to work with.

This is a unique opportunity to shape the future of care planning at Excelcare Holdings while being fully supported throughout the process. If you're passionate about delivery of person-centred care and improving outcomes for the people living in our homes, please apply today.

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