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Front of House Team Leader

2 months ago

Bath, Bath and North East Somerset, United Kingdom Stonegate Group Full time

About the Role

We are seeking an experienced Team Leader to join our Front of House team at Lamb & Lion in Bath City Centre. As a key member of our team, you will be responsible for supporting, coaching, and mentoring your team to deliver exceptional guest experiences.

Key Responsibilities

  • Support the management team in creating and delivering a vision for the pub
  • Ensure standards and compliance are maintained in the manager's absence
  • Develop and implement strategies to create a welcoming atmosphere for guests
  • Collaborate with the team to achieve sales targets and improve customer satisfaction

What We Offer

  • Award-winning training and development programs
  • 25% off food and drink for you and your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental insurance and employee assistance programs

About Us

Stonegate Group is the largest operator of pubs, bars, and late-night venues in the UK. Our diverse portfolio includes leading brands such as Slug & Lettuce, Be At One, and Popworld. We pride ourselves on providing a warm and welcoming environment for our guests and a supportive work environment for our team members.