Front of House Team Leader

4 weeks ago


Bath, Bath and North East Somerset, United Kingdom Stonegate Group Full time

Location: Lamb & Lion

We are seeking a seasoned Team Leader to join our Front of House team, who can provide exceptional support, coaching, and mentoring to their colleagues.

Key Responsibilities:

  • Support the management team in creating and delivering a vision for the Front of House team
  • Ensure high standards of customer service and compliance are maintained in the manager's absence
  • Develop a welcoming atmosphere for guests, fostering a positive and inclusive environment

Requirements:

  • At least 18 years old, as the role involves the sale of alcohol
  • Passion for creating an amazing guest experience
  • Ability to work collaboratively with the management team

About Us:

At Stonegate Group, we pride ourselves on providing a warm and welcoming environment where guests can enjoy live sport, great food, and drink. Our teams are at the heart of what we do, and we're looking for like-minded individuals who share our passion for delivering exceptional customer service.

What's in it for you?

  • Award-winning training and development programs
  • 25% off food and drink for you and your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental insurance
  • Employee Assistance - Licensed Trade Charity


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