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IT Technical Support Specialist

2 months ago


South East, United Kingdom Syntax Consultancy Ltd Full time

Job Title: IT Technical Support Specialist

Job Type: Permanent

Location: East Hampshire

Job Description:

We are seeking an experienced IT Technical Support Specialist to join our team at Syntax Consultancy Ltd. As an IT Technical Support Specialist, you will be responsible for providing technical support for our clients in the Education sector.

Key Responsibilities:

  • Provide day-to-day IT support for Desktop PCs, Mobile Devices, Laptops, Chromebooks, and Tablets.
  • Support for Printers, Scanners, Interactive Whiteboards, Projectors, and Audio/Visual equipment.
  • IT problem diagnosis, trouble-shooting, image build/deploy tools, Microsoft and Apple devices, MS Windows, Office 365, Google Workspace, and wireless networking.

Requirements:

  • Proactive and organised with excellent workload prioritisation skills.
  • Approachable and professional with excellent customer-facing skills.
  • DBS certificate (Enhanced Disclosure) and previous Schools/Education sector experience preferred.
  • Professional IT qualifications would be an advantage (e.g. CompTIA A+, MCP, MCITP, MTA, MCSE).

Benefits:

  • Salary up to £32,000 (DOE)
  • 25 days holiday (plus BHs)
  • Medical Healthcare
  • Life Assurance
  • Group Personal Pension Plan