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Healthcare Support Specialist

2 months ago

Battersea, Greater London, United Kingdom London International Patient Services Full time
About the Role

We are seeking a highly motivated and organized Healthcare Support Specialist to join our team at London International Patient Services.

As a Healthcare Support Specialist, you will play a vital role in ensuring the smooth operation of our clinics, providing exceptional patient care and support to our healthcare professionals.

Key Responsibilities:

  • Provide administrative support to healthcare professionals, ensuring efficient patient flow and maintaining a safe and welcoming environment within the clinic.
  • Assist with clinic operations, patient care, and front and back of house services, ensuring seamless communication and coordination.
  • Document patient information accurately and maintain high-quality records, adhering to confidentiality and data protection policies.
  • Collaborate with multidisciplinary teams, including consultants, to ensure effective running of the service and promote a positive patient experience.
  • Develop and maintain strong relationships with patients, families, and colleagues, demonstrating excellent communication and interpersonal skills.

Requirements:

  • Certification as a Healthcare Assistant (HCA) or equivalent experience in a healthcare setting.
  • Independent sector or private patient experience, with a strong understanding of medical terminology and outpatient procedures.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to maintain accurate and detailed patient records, with a high level of attention to detail.
  • Computer skills and proficiency in relevant software applications.

What We Offer:

  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, reflecting your skills and experience.
  • The chance to work with a visionary healthcare organization, shaping the future of private patient care.