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Hospitality Team Member

2 months ago


High Wycombe, Buckinghamshire, United Kingdom Wells & Co Full time

About Us

The Flint Cottage, located in the heart of High Wycombe, is a vibrant pub that offers a unique blend of local music, great beers, and a stunning beer garden. We are seeking talented and motivated individuals to join our team as Front of House staff, where you will play a key role in delivering an exceptional customer experience.

Your Role

We are looking for passionate and enthusiastic individuals who are passionate about food and beer. As a Front of House staff member, you will be responsible for:

  • Taking responsibility for the customer journey, ensuring their experience is second to none
  • Taking accurate orders and working closely with kitchen staff
  • Ensuring payments and receipts are correct
  • Confidently recommending menu and drinks offerings
  • Observing service and standards and reporting any incidents or issues
  • Being a supportive and proactive team member

What We Offer

We offer a competitive hourly rate, 28 days holiday, company pension scheme, retail and beer discounts, and a fun culture surrounded by a supportive team. We also provide opportunities for career development and growth within the company.

Requirements

To be successful in this role, you will need to demonstrate:

  • Previous experience working front of house in a hospitality or customer-facing environment
  • Enthusiasm and passion for food and beer
  • The ability to deliver excellent customer service and great team work in a fast-paced and pressurized environment
  • A result-driven and ambitious individual keen to develop your career and grow with us