Hospitality Team Member

4 weeks ago


High Wycombe, Buckinghamshire, United Kingdom Wells & Co Full time

Experience the Best in Hospitality

We are seeking talented and motivated individuals to join our team at The Flint Cottage, a vibrant pub located in the heart of High Wycombe. As a Front of House staff member, you will be responsible for delivering an exceptional customer experience and contributing to the success of our pub.

Key Responsibilities:

  • Take ownership of the customer journey, ensuring a memorable experience for every guest
  • Take accurate orders and work closely with kitchen staff to deliver a seamless service
  • Ensure payments and receipts are correct, maintaining a high level of accuracy
  • Confidently recommend menu and drinks offerings, showcasing your knowledge and enthusiasm
  • Observe service standards and report any incidents or issues, maintaining a proactive and supportive attitude

Requirements:

  • Previous experience working front of house in a hospitality or customer-facing environment
  • Enthusiasm and passion for food and beer, with a desire to deliver exceptional customer service
  • Ability to work in a fast-paced and pressurized environment, maintaining a result-driven and ambitious attitude

What We Offer:

  • Competitive hourly rate + tips
  • 28 days holiday
  • Company Pension scheme
  • Retail and beer discounts
  • Fun culture surrounded by a supportive team
  • 30% discount on all managed houses
  • Employee Assistance programme
  • Benefits portal
  • Refer a friend bonus
  • Career development programme

About Us:

The Flint Cottage is a hub for local music, great beers, and has the best beer garden in High Wycombe. We are committed to providing a great package and a fun culture surrounded by a supportive team. If you are a motivated and passionate individual looking to develop your career, we encourage you to apply.



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