Customer Service Representative German Language

1 week ago


Coventry, Coventry, United Kingdom People Squad Full time

We are seeking a highly skilled Customer Services Adviser German Language to join our team at People Squad. This is a fantastic opportunity to work with customers and provide exceptional service in a fast-paced call centre environment.

Key Responsibilities:

  • Communicate with customers via phone, email, and chat to resolve their queries and issues.
  • Provide knowledgeable answers to questions about product pricing and availability.
  • Work with internal departments to meet customer needs and provide a seamless experience.
  • Data entry in various platforms to ensure accurate and up-to-date information.

Requirements:

  • German Language proficiency (professional to fluent).
  • Ability to support customers on the phone and provide excellent customer service.

What We Offer:

  • A competitive salary and benefits package.
  • A 37.5 hour week role working during business hours only, with no night shifts or weekend working.
  • Personal Health Insurance and hybrid working arrangements.
  • Competitive salary, benefits, and other perks, including Pension, Health Insurance, Travel Insurance, Income Protection insurance, and Costco Vouchers.

Education:

German Speaking, German Language



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