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Automotive Service Advisor

2 months ago

East Liverpool, Ohio, United Kingdom C&B Recruitment Full time

Job Overview

C&B Recruitment is currently recruiting for an Automotive Service Advisor to join a successful and well-established aftersales team. The ideal candidate will have previous experience working within an aftersales department in the motor trade as an Automotive Service Advisor.

Key Responsibilities:

  • Meet customers on arrival and provide them with a seamless service, from drop off to vehicle handover.
  • Book customer vehicles in for Services, MOTs, and/or repairs.
  • Update customers with progress on their vehicle, as well as authorise additional work and make follow-up calls advising on additional work that may need to be completed.
  • Liaise with the Workshop, Parts, and Sales department to ensure customers' vehicles are ready on time.
  • Upsell work, parts, and accessories whenever possible, acting on opportunities to sell additional products and services.

Requirements:

  • Previous experience working as a service advisor.
  • Experience in working within an aftersales department.
  • Full driving license is required.
  • Stable career history.

About the Role

This is an excellent opportunity for a motivated and experienced Automotive Service Advisor to join a reputable company in the motor trade industry.