Hospitality Team Member
3 weeks ago
About Us
Watergate Bay Hotel is a leading hospitality provider that values connection, flexibility, variety, and challenge. Our team is dedicated to making a meaningful impact on our guests' holiday experiences. We prioritize our guests and support each other, creating a positive and inclusive work environment.
The Role
We are seeking a dynamic individual to join our team as a Food and Beverage Assistant. As a member of our team, you will work alongside others who share your passion for delivering exceptional customer service. Your primary responsibilities will include:
- Welcome guests in a warm and friendly manner
- Work in all areas of the restaurant, including the bar and kitchen
- Prepare hot and cold drinks, including coffee and cocktails
- Continually build upon company and product knowledge to provide excellent service
- Participate in team tasting sessions to stay up-to-date on menu offerings
- Maintain a clean and organized workspace
- Handle guest billing and payments
- Support new team members with training and development
- Collaborate with the team to deliver exceptional service
Requirements
To be successful in this role, you will need:
- Previous experience in a food and beverage or customer service role
- A team player with excellent communication and interpersonal skills
- A passion for delivering exceptional customer service
- A willingness to learn and adapt to new situations
- A commitment to maintaining a clean and organized workspace
What We Offer
As a member of our team, you can expect:
- A relaxed and professional work environment in a beautiful location
- A welcoming team of colleagues who share your values
- Excellent career prospects in a growing organization
- Special rates for you and your friends and family to stay at the hotel
- Discounts on treatments in Swim Club
- Discounts on food and beverages at our restaurants and cafes
- Free surf lessons, surfboards, and wetsuits hire from Wavehunters
- Team social events and activities throughout the year
- Access to a dedicated helpline for support and advice on various topics
We are committed to helping our team members achieve their personal and professional goals. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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