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Hospitality Team Member

2 months ago

Newquay, United Kingdom Watergate Bay Hotel Full time

About Us

Watergate Bay Hotel is a leading hospitality provider that values connection, flexibility, variety, and challenge. Our team is dedicated to making a meaningful impact on our guests' holiday experiences. We prioritize our guests and support each other, creating a positive and inclusive work environment.

The Role

We are seeking a dynamic individual to join our team as a Food and Beverage Assistant. As a member of our team, you will work alongside others who share your passion for delivering exceptional customer service. Your primary responsibilities will include:

  • Welcome guests in a warm and friendly manner
  • Work in all areas of the restaurant, including the bar and kitchen
  • Prepare hot and cold drinks, including coffee and cocktails
  • Continually build upon company and product knowledge to provide excellent service
  • Participate in team tasting sessions to stay up-to-date on menu offerings
  • Maintain a clean and organized workspace
  • Take care of guests' billing and provide accurate information
  • Support new team members in their training and development
  • Work collaboratively with the team to deliver exceptional service

Requirements

To be successful in this role, you will need:

  • Previous experience in a food and beverage or customer-facing role
  • A team player with excellent communication and interpersonal skills
  • A passion for delivering exceptional customer service
  • A willingness to learn and adapt to new situations
  • A commitment to maintaining a clean and organized workspace

What We Offer

As a member of our team, you can expect:

  • A relaxed and professional work environment in a beautiful location
  • A welcoming team of colleagues who share your values
  • Excellent career prospects in a growing organization
  • Special rates for you and your friends and family to stay at the hotel
  • Discounts on treatments in Swim Club
  • Discounts on food and drink at our restaurants and partner businesses
  • Free surf lessons, surfboards, and wetsuits hire from Wavehunters
  • Team social events throughout the year
  • Team assistance scheme for support and advice on various topics

We are committed to helping our team members achieve their personal and professional goals. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.