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Export Operations Coordinator
2 months ago
Export Operations Coordinator Job Description
**Key Responsibilities:**
* Manage export documentation from start to finish, ensuring accuracy and compliance with regulations.
* Conduct regular overviews of imports to identify trends and areas for improvement.
* Prioritize tasks and communicate effectively with the team to meet deadlines.
* Monitor and manage the mailbox, responding to customer inquiries and resolving issues promptly.
* Arrange bookings for shipments with airlines and collections on dedicated movements.
* Inform customers of shipping details and updates.
* Prepare and process operational finance, including costing and invoicing.
**Requirements:**
* Minimum three years' experience in freight forwarding.
* Ability to make informed decisions that align with company standards.
* Strong customs knowledge and proven customer service skills.
* Flexibility and adaptability to work well under pressure.
**Working Conditions:**
* Location: Heathrow
* Shift Pattern: 4 days on, 4 days off
* Hours: 19:00 - 07:00 and 07:00 - 19:00 (rotating)
* Salary: £33,000 - £34,000 + £4,000 shift allowance