Counter Assistant

1 month ago


Exeter, Devon, United Kingdom WHSmith Full time

About the Role

We are seeking a skilled Counter Assistant to join our team at WHSmith in Exeter. As a Counter Assistant, you will provide exceptional customer service to our customers, ensuring they have a positive experience in our store.

Key Responsibilities

  • Deliver outstanding customer service to all customers, responding to their needs and resolving any issues promptly.
  • Manage queues and ensure customers can access our services quickly and efficiently.
  • Meet high standards of governance and attention to detail, maintaining a clean and organized store environment.
  • Work collaboratively as part of a team, supporting colleagues to achieve our goals.

What We Offer

We offer a competitive salary, pension scheme, paid annual leave, and employee discounts. You will also have access to our Employee Assistance Programme, which provides support for your wellbeing.

About WHSmith

WHSmith is a leading retailer with a rich history, providing a range of services to our customers. We are committed to being an inclusive employer, welcoming colleagues from diverse backgrounds and promoting a culture of respect and inclusivity.

Requirements

  • A passion for delivering exceptional customer service.
  • Confidence in communicating with colleagues and customers.
  • Motivation to achieve high standards and results.
  • Adaptability to meet company requirements and goals.

Working Arrangements

This is a permanent position, working flexible hours, including weekends. You will be based in our Exeter store, with opportunities to develop your skills and career with WHSmith.



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