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Adecco is seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for delivering IT service solutions to our hospitality and retail customers.
Key Responsibilities- Configuration and Testing: Configure and test IT hardware and software solutions to meet the needs of our customers.
- Troubleshooting and Diagnostics: Perform advanced troubleshooting and diagnostics to resolve technical issues and improve system performance.
- Build Optimisation and Solutions Implementation: Design and implement optimised IT solutions to meet the needs of our customers.
- Technical Documentation: Create and maintain technical documentation to support IT solutions and improve knowledge sharing.
- Quality Control: Perform quality control checks to ensure IT solutions meet the required standards.
- Experience: 2+ years of experience in the IT sector with a focus on hardware and software deployments.
- Technical Skills: Excellent knowledge of Microsoft Operating Systems, including Windows Desktop and Server, as well as experience with virtualisation technologies such as VMware and Microsoft Hyper-V.
- Communication Skills: Excellent verbal and written communication skills, with the ability to communicate complex technical information to both technical and non-technical stakeholders.
- Physical Demands: Physically adaptable and capable, with the ability to work in a fast-paced environment and adapt to changing priorities.
The hours of work are full-time, Monday – Friday 9:00 – 17:30, inclusive of a one-hour daily break. A degree of flexibility will be required, depending on the workload. There will also be the requirement to work during weekends on a rota to support our clients.
