Relocation Coordinator

3 days ago

Saxmundham, Suffolk, United Kingdom Red Recruit Full time

Job Title: Relocation Coordinator

Job Type: Full-time

Industry: Removals and Logistics

Company: Red Recruit

Location: Suffolk

About the Role:

We are seeking a highly organized and detail-oriented Relocation Coordinator to join our team at Red Recruit. As a Relocation Coordinator, you will be responsible for acting as the main point of contact for customers, booking services, calculating and preparing quotes, and following up with all enquiries.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service to clients, responding to their queries and resolving any issues in a timely and professional manner.
  • Logistics Coordination: Coordinate the movement of items within the UK and overseas, liaising with operations, partners, and suppliers to ensure smooth and efficient logistics.
  • Quote Preparation: Calculate and prepare quotes for clients, taking into account various factors such as customs clearances, insurance forms, and international border control.
  • Administrative Tasks: Perform general administrative duties such as filing, data entry, and dealing with emails.
  • Training and Development: Assist with the training of Relocation Administrators, helping them to progress to Relocation Coordinators.

Requirements:

  • Experience: At least 2 years' experience working in a similar role within the removals industry.
  • Skills: Excellent communication and customer service skills, good computer skills, and strong knowledge of Microsoft Office packages.
  • Language: Must be able to speak and write English fluently.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual with a passion for logistics and customer service, we encourage you to apply for this exciting opportunity.

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