Orthoptic Assistant

We are seeking a highly motivated and dedicated individual to join our team as an Orthoptic Assistant. This is an exciting opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and contributing to the success of our Orthoptic Department.

The successful candidate will be responsible for:

• Providing administrative support to the Orthoptic team, including data entry, filing, and record-keeping.
• Assisting with the delivery of patient care, including taking medical histories, conducting visual acuity tests, and performing other clinical procedures as directed by qualified Orthoptists.
• Participating in the smooth running of clinics and coordinating patient care as directed by the qualified Orthoptic staff.
• Carrying out delegated clinical care duties and activities, including department-based clinical procedures and clinical observations, as competent and directed by registered professionals and within clearly defined parameters.

To be successful in this role, you will need:

• Numeracy and Literacy Level 2
• Care certificate
• Level 3 vocational qualification or equivalent knowledge and experience in a range of patient and clinical care duties

It would be beneficial if you have:

• Attendance at foundation improvement training and the new and aspiring leaders program (within first year of role)
• Equipment training

You will need to possess:

• Excellent interpersonal, communication, and active listening skills
• Basic IT skills to use electronic patient records and other Trust systems
• Analytical and judgement skills to make decisions based on patient/service user interactions and observations and metrics
• Time-keeping, organisational planning, and prioritisation skills
• Insight into behaviours and skills of a carer and the need for effective team work
• Knowledge of Safeguarding
• Commitment to continued professional development
• Ability to adopt appropriate styles and methods of communication

You will need to have:

• Experience of working in a health or social care role
• Experience of undertaking and recording clinical observations and escalation of changes or findings

You will need to possess:

• Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues, and other professionals
• Caring and empathetic
• Motivated and enthusiastic with a pro-active approach
• Ability to work independently and as part of a team
• Committed to providing high-quality patient care
• Willingness to undertake job-related training and multi-disciplinary competencies for more effective patient care
• Ability to work calmly and effectively under pressure
• To be approachable and maintain a good rapport with colleagues