Manchester Based Customer Service Representative

1 month ago


Manchester Greater Manchester, United Kingdom CV-Library Full time
About the Role

We are seeking a highly motivated and experienced Customer Service Representative to join our team in Manchester. As a key member of our support team, you will be responsible for delivering exceptional customer service and resolving client queries and requests in a timely manner.

The successful candidate will have excellent communication skills, be able to work well under pressure, and have a strong understanding of customer service principles. You will be expected to investigate and accurately record client queries and requests on Salesforce, contribute to our Super Service strategy, and exceed individual KPIs.

This is a fantastic opportunity for someone looking to progress their career and take on new challenges. The estimated salary for this position is £48,325 per annum, which includes a profit share scheme, 25 holidays + bank holidays, and various other benefits such as private health insurance after 5 years and a contributory pension scheme.



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