Customer Service Representative

2 weeks ago

Luton, Luton, United Kingdom TUI Full time

About the Role

This shift-based position will be based in our Luton office, working a variety of shifts including days, nights, weekends, and bank holidays. The role involves handling customer inquiries and resolving issues in a timely and efficient manner.

Key Responsibilities

  • Respond to customer calls and emails in a professional and courteous manner.
  • Investigate and resolve customer complaints in accordance with company policies and procedures.
  • Work closely with internal teams to resolve complex customer issues.
  • Manage multiple systems to ensure accurate customer information is logged.
  • Participate in project work and contribute to continuous improvement initiatives.

About You

We are looking for a team player with excellent communication skills and a customer-focused approach. The ideal candidate will have:

A natural flair for delivering exceptional customer service.A continuous improvement mindset to think outside the box.The ability to multi-task and prioritize tasks effectively.A good eye for detail and ability to record information accurately.

About Our Offer

TUI offers a range of benefits to support your career and well-being, including:

Fantastic holiday benefits, including discounts and special offers.Health and wellbeing support in five key areas – Financial, Health, Social, Community, and Career.Discretionary Bonus Scheme.Excellent rates with foreign exchange.Pension scheme and life assurance.

  • Customer Service Representative

    6 days ago

    Luton, Luton, United Kingdom Signature Aviation Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Signature Aviation.About the Role:As a Customer Service Representative, you will be the face of Signature Aviation, responsible for delivering exceptional customer experiences to our VIP clients. You will work closely...

  • Customer Service Representative

    6 days ago

    Luton, Luton, United Kingdom Signature Aviation Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Signature Aviation.About the Role:As a Customer Service Representative, you will be the face of Signature Aviation, responsible for delivering exceptional customer experiences to our VIP clients. You will work closely...

  • Customer Service Representative

    12 hours ago

    Luton, Luton, United Kingdom Signature Aviation Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Signature Aviation. As a key member of our Customer Operations team, you will be responsible for delivering exceptional customer experiences to our VIP clients.About the Role:As a Customer Service Representative, you...

  • Customer Service Representative

    6 days ago

    Luton, Luton, United Kingdom Signature Aviation Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Signature Aviation. As a key member of our Customer Operations team, you will be responsible for delivering exceptional customer experiences to our VIP clients.About the Role:As a Customer Service Representative, you...

  • Customer Service Representative

    6 days ago

    Luton, Luton, United Kingdom Signature Aviation Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Signature Aviation. As a key member of our Customer Operations team, you will be responsible for delivering exceptional customer experiences to our VIP clients.About the Role:As a Customer Service Representative, you...

  • Customer Service Representative

    3 weeks ago

    Luton, Luton, United Kingdom FirstPort (UK) Full time £23,571

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at FirstPort (UK). As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key...

  • Customer Service Representative

    3 days ago

    Luton, Luton, United Kingdom Signature Aviation Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Signature Aviation. As a key member of our Customer Operations team, you will be responsible for delivering exceptional customer experiences to our VIP clients.About the Role:As the face of Signature Aviation, you...

  • Customer Service Representative

    3 days ago

    Luton, Luton, United Kingdom Signature Aviation Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Signature Aviation. As a key member of our Customer Operations team, you will be responsible for delivering exceptional customer experiences to our VIP clients.About the Role:As the face of Signature Aviation, you...

  • Customer Service Representative

    1 day ago

    Luton, Luton, United Kingdom Signature Aviation Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Signature Aviation. As a key member of our Customer Operations team, you will be responsible for delivering exceptional customer experiences to our VIP clients.About the Role:Provide 5-star customer service to VIP...

  • Customer Service Representative

    1 day ago

    Luton, Luton, United Kingdom Signature Aviation Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Signature Aviation. As a key member of our Customer Operations team, you will be responsible for delivering exceptional customer experiences to our VIP clients.About the Role:Provide 5-star customer service to VIP...

  • Customer Service Representative

    3 weeks ago

    Luton, Luton, United Kingdom Mecca Bingo Full time

    About Mecca BingoMecca Bingo is a leading operator of bingo clubs in the UK, offering great-value food, drink, and live entertainment. Our venues provide exciting gaming experiences for customers in a safe and fun environment.Our CultureWe aim to provide a unique experience for our customers and team members. Our supportive and nurturing work environment...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom Mecca Bingo Full time

    About Mecca BingoMecca Bingo is a leading operator of bingo clubs in the UK, offering great-value food, drink, and live entertainment. Our venues provide exciting gaming experiences for customers in a safe and fun environment.Our CultureWe aim to provide a unique experience for our customers and team members. Our supportive and nurturing work environment...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom Mecca Bingo Full time

    About Mecca BingoMecca Bingo is a leading operator of bingo clubs in the UK, offering great-value food, drink, and live entertainment. Our venues provide exciting gaming experiences for customers in a safe and fun environment.Our CultureWe aim to provide a unique experience for our customers and team members. Our supportive and nurturing work environment...

  • Customer Service Representative

    3 weeks ago

    Luton, Luton, United Kingdom Mecca Bingo Full time

    About Mecca BingoMecca Bingo is a leading operator of bingo clubs in the UK, offering great-value food, drink, and live entertainment. Our venues provide exciting gaming experiences for customers in a safe and fun environment.Our CultureWe aim to provide a unique experience for our customers and team members. Our supportive and nurturing work environment...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom Mecca Bingo Full time

    About Mecca BingoMecca Bingo is a leading operator of bingo clubs in the UK, offering great-value food, drink, and live entertainment. Our venues provide exciting gaming experiences for customers in a safe and fun environment.Our CultureWe aim to provide a unique experience for our customers and team members. Our supportive and nurturing work environment...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom Mecca Bingo Full time

    About Mecca BingoMecca Bingo is a leading operator of bingo clubs in the UK, offering great-value food, drink, and live entertainment. Our venues provide exciting gaming experiences for customers in a safe and fun environment.Our CultureWe aim to provide a unique experience for our customers and team members. Our supportive and nurturing work environment...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom Chartwells - Schools Full time

    We are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Chartwells - Schools. As a key member of our team, you will play a vital role in delivering exceptional customer experience to our clients and customers.Key Responsibilities:Prepare and present high-quality food that meets our clients' expectationsCreate...

  • Customer Service Representative

    2 weeks ago

    Luton, Luton, United Kingdom Chartwells - Schools Full time

    We are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Chartwells - Schools. As a key member of our team, you will play a vital role in delivering exceptional customer experience to our clients and customers.Key Responsibilities:Prepare and present high-quality food that meets our clients' expectationsCreate...

  • Customer Service Representative

    7 days ago

    Luton, Luton, United Kingdom Signature Aviation Full time

    About Signature AviationWe provide VIP services to business and private aircraft customers, delivering a truly exceptional experience.Job SummaryWe are seeking a Customer Service Representative to join our team, responsible for ensuring the entire customer experience is delivered to the highest standard.Key ResponsibilitiesMake reservations for customers via...

  • Customer Service Representative

    7 days ago

    Luton, Luton, United Kingdom Signature Aviation Full time

    About Signature AviationWe provide VIP services to business and private aircraft customers, delivering a truly exceptional experience.Job SummaryWe are seeking a Customer Service Representative to join our team, responsible for ensuring the entire customer experience is delivered to the highest standard.Key ResponsibilitiesMake reservations for customers via...