Hearing Aid Accessories Client Service Representative

4 weeks ago


Hinckley, Leicestershire, United Kingdom Hearing Aid Accessories Full time
Job Title: Client Service Associate

Hearing Aid Accessories is a leading online retailer of hearing-specific equipment, based in Hinckley, Leicestershire. We are a fast-growing business with opportunities for career growth in employees who show initiative.

Job Summary:

We are seeking a full-time Client Service Associate to support our team in our Head Office. The role will consist of a variety of tasks revolving around online orders made by customers, including picking/packing orders, responding to customer enquiries, and answering phone calls.

Key Responsibilities:
  • Picking and packing orders from start to finish
  • Quality control checks on all parcels to ensure they are in excellent condition and ready to be sent to the customer
  • Creating new and editing existing product descriptions for the website
  • Keeping the office and stockroom clean and tidy at all times
Requirements:
  • Previous customer service experience (retail or office-based)
  • Basic computer skills including Excel
  • Previous experience with WordPress (preferred but not essential)
Benefits:
  • Company events
  • Company pension

Normal working hours are 9:00 AM - 4:30 PM, Monday to Friday. This is a full-time, permanent position.



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