Dedicated Administrative Support Professional

2 weeks ago

London, Greater London, United Kingdom MaxAd Fixed Fee Recruitment Full time
Job Opportunity: Receptionist & Conference Coordinator

London, WC2R is an ideal location for this role.

Our estimated salary range is £31,050 + Great Benefits per annum.

This exciting opportunity has arisen for a highly organised and professional individual to join MaxAd Fixed Fee Recruitment as a Receptionist / Conference Facilitator. As the first point of contact for visitors, you will create a welcoming environment for clients and other visitors while providing effective and efficient support services to ensure the smooth running of front of house.

The successful candidate will be responsible for conference suite bookings, handling calls to Chambers courteously and efficiently, and reporting directly to the Finance and Administration Manager. We are seeking a diligent, confident, and professional individual who can provide the full range of reception duties in a friendly and proactive manner.

Main Responsibilities:
  • Provide exceptional customer service to all enquiries.
  • Operate the switchboard and action calls as appropriate.
  • Take messages and ensure they reach the relevant person promptly.
  • Welcome visitors and advise on arrivals as required or directed.
  • Inform clerks of client arrivals in the building.
  • Advise the administration department of any contractors in the building and provide permits to work if necessary.
  • Ensure adherence to building security entry and exit procedures.
  • Book conference rooms on our practice management system (Lex).
  • Order lunches for conferences, meetings, and other events.
  • Assist with mini-pupillage and pupillage application processes.
  • Support advertising Legal Assistant vacancies.
  • Keep reception areas clean and tidy.
  • Arrange restaurants, taxis, flowers, gifts, and couriers as requested.
  • Order coffee, tea, crockery, glassware, cutlery, and other sundry items as needed.
  • Receive deliveries and coordinate with the post room for prompt dispatch.
  • Collaborate with the administration department on various tasks.
  • Maintain a well-stocked stockroom with wine, beer, Champagne, and fridges fully stocked.

To succeed in this role, you should have:

Key Requirements:
  • Educated to GCSE standard as a minimum, with 5 GCSEs including English and Maths minimum grade 5 (or equivalent).
  • A minimum of 2 years' experience in a reception role, preferably in the professional services sector.
  • Excellent organisational skills and attention to detail.
  • Strong written and verbal communication skills, including a professional telephone manner.
  • Self-motivation and proactivity, with a willingness to learn and adapt.
  • Ability to plan ahead and prioritise workloads effectively.
  • Good IT skills, with experience using O365.
Benefits:
  • 20 days holiday plus bank holidays (rising to 22 days after one year and 25 days after two years).
  • 6% pension contribution.
  • Bonus scheme.
  • Season ticket loan.
  • Permanent health insurance.
  • Private medical insurance.
  • Half-day 'birthday' holiday.

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