IT Support Specialist

19 hours ago

Fareham, Hampshire, United Kingdom Spectrum IT Recruitment Full time

Job Summary: We are seeking a skilled IT Support Specialist to join our team at Spectrum IT Recruitment. As a Technical Support Engineer, you will be responsible for providing exceptional support to our internal users and customers.

About the Role: This is an exciting opportunity for an experienced IT professional to take on a challenging role in a dynamic and technically demanding environment. You will be working closely with our team to resolve a range of IT issues, from 1st to 2nd line support.

Key Responsibilities:

  • Provide technical support to internal users and customers via phone, email, and in-person.
  • Troubleshoot and resolve IT issues related to Active Directory, Windows Server, Windows 10, and Office 365.
  • Collaborate with the team to identify and implement process improvements.
  • Participate in on-call rotations to ensure 24/7 support coverage.

Requirements:

  • Proven experience in IT support, preferably in a help desk or technical support role.
  • Strong knowledge of Active Directory, Windows Server, Windows 10, and Office 365.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • A competitive salary up to £30,000 based on experience.
  • Opportunities for professional growth and development.
  • A dynamic and supportive team environment.
  • A comprehensive benefits package.

How to Apply: If you are a motivated and experienced IT professional looking for a new challenge, please submit your application to us. We look forward to hearing from you

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