IT Support Specialist

7 days ago


Fareham, Hampshire, United Kingdom Spectrum IT Recruitment Full time

Job Summary

Spectrum IT Recruitment is seeking a skilled IT Support Engineer to join our team in Fareham. As an IT Support Engineer, you will be responsible for providing technical support to internal users across 1st and 2nd line.

About the Role

This is an excellent opportunity for an experienced 1st line engineer looking to step up to 2nd line or an established 2nd line support engineer looking for room to grow and take on more responsibility in a dynamic and technically challenging environment.

Key Responsibilities

  • Provide technical support to internal users across 1st and 2nd line
  • Support the company's head office and customers with a range of IT issues
  • Collaborate with the IT team to resolve technical issues and improve IT services
  • Participate in on-call rotations to provide 24/7 support
  • Develop and maintain technical documentation and knowledge base

Requirements

  • Active Directory
  • Windows Server
  • Windows 10
  • Office 365 support

Preferred Qualifications

  • Exposure to network support

What We Offer

Spectrum IT Recruitment offers a competitive salary up to £30,000 based on experience, scope for progression, training opportunities, and an excellent company culture.



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