Client Advisory Team Leader

3 weeks ago

Hessle and Hill Top, United Kingdom GB001 Marsh Ltd Full time
About the Role

We are seeking an experienced Client Advisory Team Leader to join our team at GB001 Marsh Ltd. As a key member of our Hull office, you will be responsible for leading a team of Client Advisors on a wide range of insurance programmes focusing on Commercial clients.

Key Responsibilities
  • Manage a team of Client Advisors, providing guidance and support to ensure the delivery of exceptional client service.
  • Lead the full renewal process of your own client portfolio, working closely with clients and insurers to obtain quotations, create reports, and finalise placements.
  • Collaborate with the management team in Hull to develop and implement strategies to drive business growth and improve client satisfaction.
  • Conduct regular performance management conversations with team members, providing coaching and development opportunities to enhance their skills and career progression.
  • Analyse business data to identify trends and patterns, and implement corrective actions to improve business outcomes.
  • Provide clear direction and guidance to the team, leading by example and celebrating success.
  • Communicate regularly with the team, providing business updates and training to ensure they are equipped to meet client needs.
Requirements
  • Cert CII qualified (or equivalent)
  • Proven experience of Account Handling with small to medium UK Accounts
  • Dynamic with a drive to continually improve service to clients
  • A passion for making a difference to the working lives, skills, and success of colleagues
  • Ability to remain calm under pressure and work flexibly when required
  • Excellent organisational skills with the ability to manage multiple issues/challenges simultaneously
  • Fully competent in the use of Microsoft Office products
What We Offer
  • A competitive benefits package, including 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, and a range of flexible benefits.
  • A generous family leave policy, including 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave, and shared parental leave options.
About GB001 Marsh Ltd

GB001 Marsh Ltd is a leading insurance broker, providing expert advice and guidance to clients across the UK. We are committed to delivering exceptional client service and driving business growth through innovation and collaboration.

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