Field Operations Technician
3 weeks ago
Meet the Challenge.
Vix Technology, a global leader in transit solutions, is seeking an experienced Field Operations Technician. With a presence in over 200 city and regional transport authorities worldwide, Vix has been at the forefront of transforming transit systems for over three decades.
We are a global organisation at Vix, embracing the strength of individual diversity. Bring your unique perspective and experience – we want to hear from you.
As a Field Operations Technician, your primary objective will be to satisfy customer requirements and ensure customer and company service level agreements (SLAs) and key performance indicators (KPIs) are met.
Key Responsibilities:
- Perform fault rectification and repair of installed equipment using diagnostic processes to assess failure.
- Produce timely and accurate reports on the Jira fault system to ensure SLAs are achieved and chargeable works are advised.
- Upload software code and configuration to on-vehicle equipment and on-street equipment as necessary.
- Carry out scheduled maintenance of on-vehicle, on-street, rail validators, and radio equipment according to schedule.
- To support and carry out bus surveys and risk assessments, producing method statements to allow a safe system of work.
- Install on-vehicle equipment, rail validators, and on-street hardware.
Requirements:
- Experience within an electrical or technical installation and maintenance environment.
- Able to work in a pressurised environment, meeting tight installation or fault response deadlines.
- Competent in electrical or electronic engineering with relevant qualification or proven experience in field electronics.
Benefits:
- A flexible working environment.
- A focus on learning and development.
- A great team of like-minded professionals.
- Private healthcare.
- Income protection scheme.
- Pension.
- Group life assurance.
- Cycle to work scheme.
- Electric car benefit scheme.
- Employee assistance programme.
- Eyecare and spectacle vouchers.
We are an equal opportunities employer and are committed to diversity and inclusion.
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