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Breakfast Team Member

1 month ago


Belfast, United Kingdom Aimbridge Hospitality Full time
About the Role

We are seeking a highly motivated and enthusiastic Breakfast Assistant to join our team at AC Marriott Belfast. As a Breakfast Assistant, you will be the first point of contact for our guests, providing exceptional service and ensuring a warm welcome to our hotel.

Key Responsibilities
  • Deliver outstanding customer service to guests, responding to their needs and ensuring their satisfaction.
  • Prepare and serve food and beverages to guests in a timely and efficient manner.
  • Upsell food and beverage items to guests, promoting our hotel's offerings and increasing revenue.
  • Handle cash, card, and other forms of payment accurately, maintaining a high level of financial integrity.
  • Maintain a clean and tidy dining area, adhering to health and safety regulations and ensuring a pleasant environment for guests.
  • Set up and clear tables for breakfast, lunch, and dinner, ensuring a seamless dining experience.
  • Provide exceptional service to guests in our conference and events areas, responding to their needs and exceeding their expectations.
  • Assist with room service orders, ensuring timely and accurate delivery of food and beverages.
  • Attend training sessions and team meetings, staying up-to-date with hotel policies and procedures.
What We Offer

As a Breakfast Assistant at Aimbridge Hospitality, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A supportive and dynamic team environment.
  • Access to training and development programs.
Requirements

To be successful in this role, you will possess:

  • A passion for delivering exceptional customer service.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Ability to multitask and prioritize tasks efficiently.
  • A positive and enthusiastic attitude.
What We're Looking For

We are seeking a Breakfast Assistant who is passionate about providing an exceptional guest experience, living through our brand standards and embodying the Aimbridge Hospitality spirit. If you are a motivated and enthusiastic individual with a flair for hospitality, we encourage you to apply for this exciting opportunity.