Security Officer with Excellent Customer Service Skills

3 weeks ago


Birmingham, Birmingham, United Kingdom Kingdom Services Group Ltd Full time

Job Overview

We are seeking a highly skilled Concierge Security Officer to join our team at Kingdom Services Group Ltd. As a key member of our security team, you will be responsible for providing exceptional customer service and ensuring the security of clients and visitors.

Salary: £12.25 per hour, estimated annual salary: £24,900 - £30,360 based on 40 hours per week.

About the Role

This is an excellent opportunity to work in a dynamic environment where you will have the chance to develop your skills and progress in your career. Your duties will include acting as the first point of contact for clients and visitors, signing them in and out of the building, and completing patrols and recording movements.

You will also be responsible for monitoring CCTV, completing visual inspections of the property, and reporting any out-of-hours emergency repairs. Additionally, you will assist with access and monitoring of contractors and complete incident reports if required.

Requirements

  • A valid SIA licence or applied for.
  • A full five-year checkable employment history.
  • Excellent customer service skills.
  • Previous experience in a similar role is desirable.
  • Surveillance skills.
  • Excellent communication skills both written and verbal.
  • Judgmental professionalism.
  • IT skills.

Benefits

  • Company award scheme.
  • Contributory Pension scheme.
  • Career progression opportunities.
  • Professional development training.
  • Access to a substantial free online training academy.

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