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Civil Service Administrator
2 months ago
Job Overview
We are seeking a highly skilled and motivated individual to join our team as a Fines Officer in the Enforcement Department. As a key member of our team, you will be responsible for providing administrative support to our Fixed Penalties team, ensuring the efficient and effective processing of driving licences and other administrative tasks.
Key Responsibilities
- Provide general administrative support to the team, including opening and sorting post, monitoring mailboxes, and responding to email inquiries.
- Process driving licences and other administrative tasks with accuracy and attention to detail.
- Work closely with stakeholders and the public to provide excellent customer service and resolve any issues that may arise.
- Develop and maintain effective working relationships with colleagues and external partners to ensure seamless communication and collaboration.
- Contribute to the development and implementation of process improvements to enhance the efficiency and effectiveness of the team.
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and external partners.
- Proven experience in administrative roles, with a strong understanding of administrative procedures and protocols.
- Ability to work accurately and efficiently in a fast-paced environment, with a high level of attention to detail.
- Strong customer service skills, with the ability to provide excellent service to internal and external customers.
- Ability to work as part of a team, with a positive and proactive attitude.
About Us
Brook Street is a leading recruitment agency, providing a range of recruitment services to clients across various industries. We are committed to delivering exceptional service to our clients and candidates, and we are proud to support the Armed Forces Covenant and the Defence Employer Recognition Scheme.
