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Hospitality Support Assistant
2 months ago
Overview
We are seeking a skilled and flexible General Assistant to join our team at Foxes Academy, a specialist college and training hotel for young people with learning disabilities. As a General Assistant, you will play a vital role in ensuring the smooth operation of our hotel business, supporting reception, front of house, and housekeeping teams.
Main Responsibilities:
- Ensure the safety and well-being of students while on duty, adhering to Company policies on Food Hygiene, Food Safety, Health & Safety, and COSHH.
- Attend relevant meetings as required.
- Deliver exceptional customer care, maintaining high standards of service.
- Complete cleaning and preparation tasks to support business needs, ensuring compliance.
- Conduct regular checks on toilets, bedrooms, and laundry tasks, cleaning and completing as required.
- Support with clearing and cleaning of the still room, if no kitchen porter is on shift.
- Clear and clean public areas, maintaining high standards.
- Take direction from the Hotel Manager and Senior Leadership Team to complete tasks meeting daily business needs.
- Cover reception duties, including taking phone calls, bookings, checking in guests, and completing payments.
Key Skills and Qualities:
- Excellent communication and interpersonal skills.
- Ability to work flexibly, including evenings and weekends.
- Strong attention to detail and ability to maintain high standards.
- Ability to work as part of a team, supporting colleagues as needed.
About Us:
Foxes Academy is a specialist college and training hotel, providing a unique and supportive environment for young people with learning disabilities. We are committed to changing lives and giving our students the skills, knowledge, and confidence to succeed.
How to Apply:
For more information, please contact Adele from the recruitment team.
