Retail Operations Manager

2 days ago


Portsmouth, Portsmouth, United Kingdom C2 Recruitment Ltd Full time
Job Description

About the Role:

We are seeking a skilled and experienced Retail Team Leader to join our team in Portsmouth. As a Retail Team Leader, you will be responsible for managing teams of up to 60 stock counters, delivering the end-to-end stock taking service while on our client's sites.

Key Responsibilities:

  • Manage and motivate teams to achieve high levels of productivity and customer satisfaction.
  • Ensure accurate and efficient stock counts are completed within the given time frame.
  • Monitor and improve team performance through effective communication and coaching.
  • Develop and implement process improvements to enhance the overall quality of service delivery.

Requirements:

  • A Full Driving License.
  • Outstanding customer service skills with ability to communicate effectively with all levels of personnel.
  • Basic IT skills and ability to remain focused when under pressure.
  • Manage time effectively and work without immediate supervision.
  • Willingness and ability to travel.

Working Conditions:

This role requires prolonged periods of standing and some use of step stools and ladders. Some sites are in warehouses or large retail premises where you may be required to access and work with ground and high level stock.

This role involves working unsociable hours, including early mornings or night shifts; therefore, we are unable to hire anyone under the age of 18 years.

Benefits:

  • Full mileage or company car.
  • Full time / permanent salaries available.
  • Expenses paid.
  • Ongoing training.
  • Progression opportunities.
  • Paid holiday.
  • Overseas opportunities.


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