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Head of Facilities Management
2 months ago
We are seeking an experienced and skilled Head of FM to join our team at Mitie Care & Custody. As a key member of our operations team, you will be responsible for delivering and managing all FM service delivery across the Prison estate.
Key Responsibilities:- Oversee the operational delivery of all Property and Facilities Management Services, ensuring compliance with contractual obligations, standards, legislation, and company policies.
- Manage risks within the contract, including performance standards, specifications, and whole life costs.
- Develop and maintain effective communication and good working relationships with all stakeholders, resolving issues where risks reside with G4S.
- Identify account development and improvement opportunities while minimizing financial risks to the contract.
- Manage HR issues, including recruitment, employee relations, staff development, and absence management, with support from HR representatives.
- Develop and manage the budget/forecast for your area, ensuring financial targets are met while maintaining company assets throughout the contract's life.
- Background in managing complex FM contracts in a Prisons environment is essential.
- Experience managing teams along with HR issues including recruitment, employee relations, staff development, and absence management.
- Seeking an individual experienced in building services maintenance, via apprenticeship or equivalent training.
- Ideal candidate should hold or be willing to attain an appropriate FM/Engineering qualification.
- Must possess a Health & Safety qualification, such as IOSH or NEBOSH.
- Membership in a relevant industry body (e.g., IWFM, CMI, or Tech/CMIOSH) is required.
- Working knowledge of Health & Safety legislation and its application in FM Services is essential.
- Experience in both in-house and outsourced estates management service delivery, ensuring compliance.
- Ability to understand the company's vision and strategic direction.
- Effective communication skills at all levels, both verbally and in writing, including note-taking.
- Excellent interpersonal skills, self-motivation, and flexibility within contracted hours are crucial.
- Must be computer literate and a strong team player with a 'can do' attitude.
- Possess an intuitive and proactive nature.
- High moral standards and absolute integrity are required.
Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.
We are a trusted partner creating exceptional environments for our customers and people, adding value every day.
