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Retail Technology Manager
2 months ago
Location: Camden, London
Office/WFH Split: Hybrid 2 times per week
Salary: £40,000 - £45,000 + Benefits
Schedule: Full-Time (40 hours per week)
About the Role:We are seeking a motivated Technical Lead/Manager to support and enhance critical technologies and processes within the retail and distribution sectors. As part of a collaborative team, you will contribute to the innovation and improvement of business operations through technology.
Key Responsibilities:- Support and maintain IT systems to ensure they are operational and up to date.
- Troubleshoot and resolve technology-related issues.
- Liaise between technical teams and business stakeholders for effective communication.
- Gather business requirements and translate them into technical specifications.
- Identify opportunities for technology to enhance business processes.
- Lead technology-driven initiatives to improve operations.
- Assist in the design and implementation of technology solutions.
- Integrate modern technologies into existing business systems and processes.
- Develop and deliver training programs for end users.
- Identify and mitigate risks associated with technology implementation.
- Experience leading the implementation and integration of business systems and applications.
- Still somewhat "hands on" but more involved in technical leadership.
- Experience in a retail or manufacturing environment, preferably a company part of a group/multi business areas.
- Experienced with Commerce or Fleet Management platforms such as Hubtiger, Lightspeed, Onfleet (or similar).
- Excellent communication and interpersonal skills for interaction with both technical and non-technical stakeholders.
- Ability to explain technical concepts clearly to non-technical audiences.
- Understanding of project management methodologies (advantageous).
- Performance-related bonus
- 33 days annual leave (including bank holidays), increasing to 38 days with service
- Exclusive discounts at major retailers, restaurants, holidays, and more
- Generous staff discounts for you and your family
- Award-winning training and development programs with excellent career prospects
- Wide range of wellbeing support for you and your family
