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Luxury Retail Coordinator
2 months ago
Hackett London (Retail) is a renowned luxury fashion brand that prides itself on delivering exceptional quality and attention to detail in every aspect of its operations.
Job SummaryWe are seeking a highly skilled and experienced Bespoke Fashion Consultant to join our team at Hackett Savile Row Store. As a key member of our retail team, you will be responsible for creating a memorable brand experience for our discerning customers.
Key Responsibilities- Customer Experience: Work closely with the Head Cutter to deliver exceptional customer service, reflecting the brand's values and ensuring a seamless shopping experience.
- Sales: Achieve commercial objectives and KPIs by effectively communicating the brand's unique value proposition to customers.
- Shop Operations: Support the Store Manager in the daily operations of the store, ensuring efficient management of production timelines and customer orders.
- Bespoke: Collaborate with the Head of Tailoring on strategic projects, reporting any matters related to the bespoke department.
- Cultural Fit: Contribute to a positive team environment, fostering collaboration and teamwork while promoting a culture of excellence.
- Minimum two years of relevant experience in fashion retail.
- English speaker, with other languages being a plus.
- Experience in retail logistics and operations.
- Experience in managing bespoke customer databases.
- Experience in client management and clienteling.
- Strong team player with a commercial mindset.
- Excellent communication skills.
- A helpful and kind person with a great attitude, enthusiasm, and ability to connect with customers.
- A dynamic and inclusive work environment with colleagues from diverse backgrounds.
- A stylish and professional uniform provided by the company.
- Staff discounts across all AWWG brands in Europe.
- A monthly commission system where sales performance directly impacts earnings.
- Significant opportunities for career growth and personal development within the company.
- Access to Perkbox, an exclusive platform offering various perks and discounts.
- Life assurance.
