Customer Service Representative

4 weeks ago


Farnborough, Hampshire, United Kingdom Flexible Staffing Solutions Limited Full time
Customer Service Advisor

We are seeking a skilled Customer Service Advisor to join our team at Flexible Staffing Solutions Limited. As a Customer Service Advisor, you will be responsible for providing exceptional customer service via phone, live chat, email, and social media.

About the Role

This is a part-time opportunity with various shift patterns available, including Sunday and Monday shifts. You will be working in a fast-paced environment, responding to customer queries and comments across multiple platforms.

Key Responsibilities
  • Provide prompt and professional customer service via email, phone, and live chat responses
  • Respond to customer queries and comments on social media in a timely and efficient manner
  • Answer general technical queries about our website and mobile app
  • Assist customers with queries regarding their statements and financial activity
  • Offer helpful advice to both parent and child account holders
What We Offer

We offer a competitive hourly rate of £11.73 to £12.80 per hour, depending on the shift pattern. As a Customer Service Advisor, you will have the opportunity to work in a dynamic and supportive team environment, with opportunities for growth and development.

Please note that this is a part-time opportunity, and you will be required to work a variety of shifts, including Sundays and Mondays. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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