Customer Service Representative
4 weeks ago
We are seeking a skilled Customer Service Advisor to join our team at Flexible Staffing Solutions Limited. As a Customer Service Advisor, you will be responsible for providing exceptional customer service via phone, live chat, email, and social media.
About the RoleThis is a part-time opportunity with various shift patterns available, including Sunday and Monday shifts. You will be working in a fast-paced environment, responding to customer queries and comments across multiple platforms.
Key Responsibilities- Provide prompt and professional customer service via email, phone, and live chat responses
- Respond to customer queries and comments on social media in a timely and efficient manner
- Answer general technical queries about our website and mobile app
- Assist customers with queries regarding their statements and financial activity
- Offer helpful advice to both parent and child account holders
We offer a competitive hourly rate of £11.73 to £12.80 per hour, depending on the shift pattern. As a Customer Service Advisor, you will have the opportunity to work in a dynamic and supportive team environment, with opportunities for growth and development.
Please note that this is a part-time opportunity, and you will be required to work a variety of shifts, including Sundays and Mondays. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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