Retail Operations Manager

2 days ago


Leicester, Leicester, United Kingdom S& G dicount store Full time

At S& G Discount Store, we are seeking a highly skilled and experienced Retail Operations Manager to lead our retail team. This dynamic role requires the ability to oversee daily store operations, ensure exceptional customer service, and drive sales performance.

Key Responsibilities
  1. Daily Store Operations: Manage daily store operations, ensuring adherence to company policies and procedures.
  2. Staff Supervision: Supervise and train staff, fostering a positive work environment that encourages teamwork and professional development.
  3. Sales Performance: Monitor sales performance and implement strategies to achieve sales targets.
  4. Inventory Management: Organize inventory management, including stock replenishment and visual merchandising.
  5. Promotional Strategies: Collaborate with upper management to develop promotional strategies and marketing initiatives.
  6. Administrative Tasks: Manage administrative tasks such as scheduling, payroll, and reporting.

Requirements

  1. Bilingual or Multilingual Abilities: Bilingual or multilingual abilities are advantageous for effective communication with diverse customers.
  2. Strong Phone Etiquette: Strong phone etiquette to handle customer inquiries professionally.
  3. Excellent Time Management: Excellent time management skills to prioritize tasks effectively in a busy retail environment.
  4. Experience in Supervising Staff: Experience in supervising staff and managing performance effectively.

What We Offer

  • Company Pension: Company pension scheme.
  • Employee Discounts: Employee discount on store products.
  • Store Discounts: Store discount on products.

Education and Experience

  1. GCSE or Equivalent: GCSE or equivalent (preferred).
  2. Retail Sales Experience: 1 year of retail sales experience (preferred).
  3. Retail Management Experience: 1 year of retail management experience (preferred).
  4. Management Experience: 1 year of management experience (preferred).

Licence/Certification: Driving licence is required.



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