Premier Inn Duty Operations Manager

1 day ago


Inverness, Highland, United Kingdom Premier Inn Full time
Customer Service Manager Role

We are seeking a highly skilled and experienced customer service manager to join our team at Premier Inn in Inverness Centre. The successful candidate will be responsible for managing a high-performing team, ensuring exceptional customer service, and driving business results.

The ideal candidate will have experience in leadership roles, excellent communication skills, and a strong ability to manage teams. If you have a proven track record of successfully leading teams in retail or other environments, this could be the perfect opportunity for you.

Key responsibilities include:

  • Managing a team of staff to deliver exceptional customer service
  • Driving business results through effective team management
  • Ensuring compliance with health and safety standards

The successful candidate will receive a competitive salary of up to £12.59 per hour, guaranteed hours of 37.5 per week over 5 days, and access to our Whitbread Benefits Card offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.



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