Hotel Revenue Growth Specialist

3 days ago


Luton, Luton, United Kingdom Arora Group Full time

Job Requirements

We are seeking a skilled and motivated Hotel Revenue Growth Specialist to join our team. Key responsibilities include:

  • Managing bookings, pre-payments, and cancellation fees.
  • Upselling to maximize profitability.
  • Developing strong relationships with customers through excellent communication and customer care skills.
  • Effective time management and diary organization.
  • Attention to detail and ability to remain calm under pressure.
  • Previous experience in a similar role is essential.
  • Demonstrated IT skills and experience with hotel software, such as Opera, is desirable.

Why Work with Us

We offer a comprehensive range of benefits, including:

  • Meals provided by our talented kitchen team while on duty.
  • Enhanced holiday allowance after 5 years' service.
  • Free parking.
  • Recognition awards for exceptional customer service.
  • A share of the service charge.
  • Staff accommodation (subject to availability).
  • Discounted rates in all our hotels for you, your family, and friends.

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