Personal Lines Claims Specialist
3 weeks ago
About the Role
We have an exciting opportunity for a skilled Personal Lines Account Handler to join our team in Hemel Hempstead. As a key member of our team, you will be responsible for handling general personal lines policies with mid/high net-worth clients.
- You will maintain a professional image of yourself and the group to all customers and insurers.
- Identify and understand customer needs and business.
- Build strong relationships with customers and provide ongoing service.
- Complete and offer all renewals within FCA guidelines.
- Process new business and transfer new business within FCA guidelines.
Responsibilities
- Prioritize and manage your workload effectively.
- Communicate clearly and professionally with customers and colleagues.
- Maintain accurate records and reports.
Requirements
- General insurance experience.
- Knowledge of car, van, standard homes/thatched homes, classic car/motor cycle & travel type policies.
- Excellent customer service skills.
Benefits
- A competitive salary estimate of £40,000 per annum.
- Opportunities for professional development and growth.
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