Business Operations Assistant

4 weeks ago

Barnet, Greater London, United Kingdom Vox Network Consultants Full time
{"title":"Business Support Officer Role","subtitle":"Providing Customer Services and Supporting the Housing Directorate","content":"

Vox Network Consultants is seeking a Business Support Officer to join their team in North London.

The successful candidate will provide customer services and support the Housing Directorate, ensuring duties are carried out in accordance with the Council's policies and Code of Conduct.

Key responsibilities include:

  • Informing, advising, and responding to residents and colleagues through representation at Committees and public forums.
  • Providing excellent customer services, working closely with Housing and Asset Management colleagues.
  • Supporting and developing the visions and values of the Housing Directorate.
  • Dealing with telephone calls and providing high-quality correspondence, letters, and reports.

Requirements:

  • NVQ Level 3 Business and Administration (or equivalent by experience).
  • Understanding of housing management, repairs, and maintenance, and tenancy law.
  • Good understanding of effective approaches to customer care and complaints resolution.
  • Experience of working in a diverse environment, including liaising with external and internal stakeholders.

Contract details:

  • Initial 3 to 6 month ongoing contract with the opportunity to extend.
  • PAYE via Umbrella.
  • Monday to Friday, 9am to 5pm.
","requirements":"
  • NVQ Level 3 Business and Administration (or equivalent by experience).
  • Understanding of housing management, repairs, and maintenance, and tenancy law.
  • Good understanding of effective approaches to customer care and complaints resolution.
  • Experience of working in a diverse environment, including liaising with external and internal stakeholders.
","contract_details":"
  • Initial 3 to 6 month ongoing contract with the opportunity to extend.
  • PAYE via Umbrella.
  • Monday to Friday, 9am to 5pm.
","company":"Vox Network Consultants"}

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