Retail Operations Supervisor

5 days ago


Southall, Greater London, United Kingdom Charitynorth Devon Hospice Full time

Crisis is a national charity that supports individuals experiencing homelessness. Our shops play a crucial role in generating income for our services, providing opportunities for homeless people to develop new skills, and contributing to our community work.

Job Description

We are seeking an Assistant Manager to join our team at Crisis. This is a permanent position, primarily based in one of our London shops within Zones 1-3. You will be responsible for driving sales, building a dynamic volunteer team, and overseeing donations to create a welcoming shopping experience.

The ideal candidate will have experience in retail, ideally at a supervisory level, and be passionate about the impact of charity retail on the community. You should be committed to sustainability, eager to drive sales and impact, and embody our core values while supporting our mission to end homelessness.

Key Responsibilities:

  • Drive sales and revenue growth in the shop
  • Build and lead a high-performing volunteer team
  • Oversee donations and ensure they are processed efficiently
  • Create a welcoming shopping experience for customers

Benefits:

  • A competitive salary (£35,000 - £40,000 per annum)
  • Interest-free loans for travel season tickets, cycles to work, and deposits for tenancies
  • Pension scheme with an employer contribution of 8.5%
  • 28 days' annual leave (pro rata), increasing to 31 days with service, plus 10 additional days' leave
  • Enhanced maternity, paternity, shared parental, and adoption pay
  • Flexible working around core hours (10am-4pm)
  • Wellbeing Leave for flexible use

About Us

Crisis is a charity that believes in the power of retail to create social impact. We are looking for someone who shares our passion for delivering an exceptional customer experience and is committed to our mission to end homelessness.



  • Southall, Greater London, United Kingdom Sainsbury's Supermarkets Ltd Full time

    We are seeking a highly motivated and organized Retail Operations Manager to join our team in London.Company Overview:Sainsbury's Supermarkets Ltd is a leading supermarket chain with a long history of excellence in customer service and retail operations.Job Summary:The Retail Operations Manager will be responsible for managing the day-to-day activities of...


  • Southall, Greater London, United Kingdom C2 Recruitment Ltd Full time

    C2 Recruitment Ltd is seeking a talented Ealing Store Supervisor to join their team in Ealing, London. As a key member of the management team, you will be responsible for leading a dedicated team and recruiting enthusiastic volunteers, helping to grow both the store and the charity's impact.Recruit and Develop Talent: Identify, recruit, and develop skilled...


  • Southall, Greater London, United Kingdom beBee Professionals Full time £35,000 - £55,000

    We are seeking a Building Site Supervisor to oversee the day-to-day operations of our construction projects in the UK. The ideal candidate will have a strong background in construction management and be able to manage multiple tasks simultaneously.Key Responsibilities:Manage the day-to-day site operations, ensuring all work is carried out safely and...


  • Southall, Greater London, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are seeking a Retail Sales Associate to join our team in Southall, United Kingdom. As a key member of our retail team, you will be responsible for delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle...


  • Southall, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are looking for a Retail Support Specialist to join our team and deliver exceptional customer service. The ideal candidate will be a team player who can engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Provide service and support to customers.Participate in all...


  • Southall, Greater London, United Kingdom beBee Professionals Full time £35,000 - £55,000

    We are seeking a Building Site Supervisor to oversee our construction projects in the UK. The ideal candidate will ensure that the project is completed on time, within budget, and to the highest quality and safety standards.Key Responsibilities:Manage day-to-day site operations, ensuring all work is carried out safely and efficiently.Oversee subcontractors...


  • Southall, Greater London, United Kingdom Institute of the Motor Industry. limited Full time

    Job Overview: We are seeking an experienced PSV Technician to take on a full-time Chargehand role, offering an OTE of £60,000pa and a basic salary of £54,870pa. This position is based in Southall, with a 4 on 4 off shift pattern from 18:00-06:00.About the Role: As a skilled technician, you will be responsible for supervising daily operations, ensuring...


  • Southall, Greater London, United Kingdom C2 Recruitment Ltd Full time

    Are you ready to take the next step in your retail career and make a difference in the lives of others? C2 Recruitment Ltd is looking for a Charity Retail Manager to lead their store in Ealing, London.Drive Store Performance: Deliver on financial and contribution targets, ensuring optimal stock levels and overseeing store maintenance and health &...


  • Southall, Greater London, United Kingdom beBee Professionals Full time £20,000 - £30,000

    beBee Professionals is seeking a Retail Customer Service Representative to provide outstanding customer service and support the store's operations in the United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual...


  • Southall, Greater London, United Kingdom Miller's Recruitment Full time

    Miller's Recruitment is seeking a skilled and motivated Cleaning Services Operative to join our team. The salary for this role is approximately £39,000 - £43,000 per year, based on experience.The ideal candidate will have a strong background in testing and servicing electrical/mechanical equipment, excellent communication skills, and a willingness to learn...


  • Southall, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Southall is seeking an Operational Support Specialist to join our team. As a key member of our team, you will be responsible for delivering exceptional customer service and support, while participating in all aspects of the operational workflow.Key Responsibilities:Engage with customers, providing service and support.Collaborate with...


  • Southall, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    As a key member of our team, the Operational Team Associate will be responsible for delivering exceptional customer service and supporting our operational workflow. The ideal candidate will be a strong communicator who can work effectively with colleagues to meet and exceed goals.Key Responsibilities:Engage with customers and provide service and...


  • Southall, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Southall. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide outstanding customer service, responding to...


  • Southall, Greater London, United Kingdom DPDgroup Full time

    Job OverviewAs a seasoned logistics professional, you will play a pivotal role in ensuring the efficient execution of bulk collections and deliveries between DPD sites and customers nationwide. Operating modern fleet vehicles on an agreed shift pattern, your primary duty will be to deliver palette loads to HGV-friendly locations.About the RoleThis is a...


  • Southall, Greater London, United Kingdom DPD Group UK Full time

    Job Summary:We are seeking a reliable and skilled Highway Transport Operator to join our team at DPD Group UK.About the Role:As a Highway Transport Operator, you will be responsible for operating large goods vehicles on an agreed shift pattern, delivering pallet loads to HGV-friendly locations nationwide. You will work closely with our logistics team to...


  • Southall, Greater London, United Kingdom Fight for Sight Full time

    Fight for Sight is committed to saving sight and changing lives.Senior Shop Manager Job DescriptionWe are seeking a Senior Shop Manager to lead our team in the newly merged charity, driving growth and impact through partnership.This permanent role involves contributing to the future success of our organization, reporting directly to the Area Manager.The...


  • Southall, Greater London, United Kingdom DPDgroup Full time

    About the RoleDPDgroup is seeking an experienced LGV Driver to join its Transport Department, playing a crucial role in executing bulk collections and deliveries nationwide.The successful candidate will operate modern Class 1 vehicles on predetermined shift patterns, delivering to HGV-compatible locations while adhering to road safety regulations and company...

  • Production Supervisor

    4 weeks ago


    Southall, Greater London, United Kingdom Alexander Steele Full time

    Shift ManagerAlexander Steele is recruiting a Shift Manager to oversee production operations in a leading food manufacturing business based in London. This role involves ensuring timely and high-quality product manufacturing.Key Responsibilities: * Manage and oversee daily production operations during designated shifts. * Monitor production output and...


  • Southall, Greater London, United Kingdom CV-Library Full time

    GroundworkerWe are looking for an experienced Site Operative to perform groundworks in communal areas. The ideal candidate will have a strong background in digging, concreting, and site clearance.Responsibilities:Perform groundworks as directedRecord site visits and tasks using a PDA systemFollow Health & Safety policies and use provided PPEMaintain clean...


  • Southall, Greater London, United Kingdom Institute of the Motor Industry. limited Full time

    Prestigious Opportunity: Join Institute of the Motor Industry Limited as a senior PSV Technician and unlock a rewarding career path. With an impressive OTE of £60,000pa and a basic salary of £54,870pa, this Chargehand role offers a unique blend of technical expertise and leadership skills. Based in Southall, you will oversee daily operations, supervise...