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Personal Injury Legal Secretary

1 month ago

Barnsley, Barnsley, United Kingdom qed legal Full time
Job Title: Personal Injury Legal Secretary

Job Summary:

We are seeking a highly skilled and experienced Personal Injury Legal Secretary to join our Client-Facing Concierge Team at QED Legal. As a key member of our team, you will provide exceptional administrative support to our Fee Earners, ensuring top-tier customer service is always delivered.

Key Responsibilities:

- Provide general administrative support, including transcription, document preparation, and data entry.
- Assist with reception and cover duties as needed, delivering efficient, professional, and courteous service.
- Communicate with clients via phone, email, and face-to-face meetings, and liaise with other solicitors and professional organizations.
- Set up client files in the case management system and ensure compliance with Solicitor and Client Due Diligence processes.
- Request essential transaction documents and follow up with clients and work providers to ensure their timely return.

Requirements:

- At least 1 year of experience in an administrative role, with a strong attention to detail and proficiency in computer use, including MS Office and case management systems.
- Excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
- A good command of spoken and written English.

Benefits:

- Competitive starting salary based on experience.
- Access to industry-leading training programs.
- Opportunities to advance and grow in line with the company's expansion plans.
- Participation in a company pension scheme.
- Attractive 'Refer a Friend' incentive program.
- Free Costco membership card.
- Access to an Employee Assistance Program.
- Death-in-service benefit.
- Annual summer and Christmas parties.

How to Apply:

If you are a motivated and organized individual with a passion for delivering exceptional customer service, please contact Emma Hall at QED Legal for more information.