Claims Handler
1 month ago
Job Summary:
Crawford & Company is seeking a highly motivated and organized Claims Handler to support our global network operations and client with a range of day-to-day tasks associated with the coordination of one of our largest global insurance programs.
The successful candidate will be responsible for coordinating and overseeing the management of complex property claims, ensuring timely and accurate processing of claims in compliance with client, insurer, and Crawford requirements.
Key Responsibilities:
- Coordinate and oversee the management of complex property claims
- Support the timely and accurate processing of claims
- Analyze and respond to client requests promptly and effectively
- Develop and implement strategies to prevent future escalations
- Collaborate with the finance team to understand and perform financial accounting reconciliations related to claims
- Ensure accuracy and integrity of financial records and reports
- Identify and rectify discrepancies in financial statements
- Lead regular client calls to discuss claim statuses, address concerns, and provide updates
- Develop and maintain strong client relationships through effective communication and exceptional service
- Identify opportunities for process improvement within the claims management workflow
- Implement best practices to enhance efficiency and accuracy in claims handling
Requirements:
- Minimum 2 years' experience of property claims handling
- Cert CII or equivalent, qualified or working towards preferred
- Excellent communication and organizational skills
- Ability to work outside of standard hours and travel as required
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