Customer Support Expert
2 days ago
Curo Resourcing Ltd is looking for a talented Technical Support Engineer to join our team. As a Technical Support Engineer, you will work closely with our clients to provide exceptional technical support and resolve complex issues related to advanced test and simulation systems.
About the PositionThis is a permanent position that requires a strong background in Engineering and experience in providing technical customer support. You will be responsible for collaborating with the in-house engineering team to escalate and resolve complex technical issues and working with the global support team to provide customers with product and technical support.
Key Responsibilities- Collaborating with the in-house engineering team to escalate and resolve complex technical issues.
- Providing level 1 hardware repair and calibration services for customers.
- Maintaining literature available through the support website.
- Bachelor's or Master's degree in an appropriate Engineering discipline.
- Demonstrated experience using standard RF and other test equipment.
- Familiarity with Linux OS and tools such as Salesforce and Jira.
The benefits package includes pension, life insurance, healthcare, dental, gym membership, birthday benefits, 25 days' annual leave, and progression opportunities.
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