E-commerce Merchandiser and Customer Support Expert
4 days ago
We are seeking an E-commerce Merchandiser and Customer Support Expert to join our team at Lovell Sports Ltd. As a key member of our e-commerce team, you will be responsible for managing the presentation of our products on the website, ensuring they are displayed in a way that maximizes sales and customer engagement.
About the Role- You will work closely with the marketing team to plan and execute product promotions, special offers, and seasonal campaigns.
- Monitor website performance and analytics to optimize product placement and user experience.
- Ensure the website is visually consistent with our brand identity and is easy to navigate for customers.
- Update and manage product listings, including descriptions, images, and pricing on the Lovell Sports website.
- Provide friendly and efficient customer service to ensure that our customers have a seamless experience from browsing to purchase.
- Assist customers with product inquiries, order statuses, and returns.
The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience. We offer a wide range of benefits, including a comprehensive benefits package, free gym classes, and discounted memberships to our clubs.
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