Retail Security Operations Director
1 week ago
We are seeking a highly experienced Retail Security Operations Director to join our team at The Hut Group (THG). In this pivotal role, you will be responsible for developing, leading, and executing cutting-edge retail security initiatives across our diverse and global portfolio of sites.
As a key member of our Group Security team, you will have a unique responsibility of shaping the future of security for THG. Your primary focus will be on safeguarding our business and employees across all sites within the company.
Key Responsibilities- Oversight of Security and Loss Prevention operations across the retail estate, encompassing multiple brands with varied stock portfolios.
- Collaboration with Divisional and Store Leadership to ensure implementation of group retail security standards.
- Development of retail security strategies to enhance security controls and reduce risk through technology utilisation.
- Leadership and supervision of a dynamic team of operators to deliver key KPIs and metrics.
- Conducting complex investigations into theft or fraud, working with local authorities as needed.
- At least 3 years of experience in retail security or loss prevention, preferably in a multi-store environment.
- Strong knowledge of security technologies, including electronic access controls, IAS, CCTV, EAS, and EPOS systems.
- Proficiency in Microsoft Office Suite software across all disciplines.
- Strong analytical skills, with the ability to utilise exception-based reporting to highlight suspicious activity.
- Estimated annual salary: £55,000 - £65,000 depending on experience.
- A comprehensive benefits package, including enhanced leave, maternity and paternity pay, and access to our Employee Assistance Programme.
- The opportunity to work with a leading global technology group and contribute to the development of our retail security strategy.
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