Residential Operations Manager

1 day ago


Ringwood, Hampshire, United Kingdom YHA Full time
About the Role

We are seeking a skilled Hostel Manager to join our team at YHA New Forest, where you will be responsible for ensuring the smooth operation of our hostel.

This is a permanent, full-time position working 42.50 hours per week, with a salary of £30,749 - £36,180 per annum. Staff accommodation is available at a rate of £63.70 per week.

Key Responsibilities:
  • To manage the day-to-day operations of the hostel, ensuring high standards of cleanliness and customer service are maintained.
  • To supervise and train housekeeping staff, ensuring they have the skills and knowledge required to perform their duties efficiently.
  • To maintain accurate records of inventory, laundry, and cleaning schedules.
Requirements:
  • A proven track record in hospitality or a related field, with experience in managing teams and maintaining high standards of service.
  • An ability to work independently and as part of a team, with strong communication and problem-solving skills.
  • A commitment to providing excellent customer service and maintaining a positive attitude in a fast-paced environment.


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