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Assistant Store Manager

2 months ago


Guildford, Surrey, United Kingdom Shooting Star Children's Hospices Full time
About the Role

We are seeking an experienced Assistant Shop Manager to join our team at Shooting Star Children's Hospices. As a key member of our retail team, you will be responsible for managing a team of volunteers to maximize sales, deliver excellent customer service, and maintain the shop premises and assets to a high standard.

Key Responsibilities:

  • Manage a team of volunteers to achieve sales targets and deliver excellent customer service
  • Maintain the shop premises and assets to a high standard, adhering to legal requirements and Shooting Star Children's Hospices policies and procedures
  • Assist the Shop Manager in overseeing the day-to-day operations of the shop
  • Develop and implement strategies to increase sales and improve customer engagement

About You

To be successful in this role, you will have experience of assisting in managing a shop, including knowledge of retail and health and safety legislation, and administrative/cash handling experience. You will also have excellent communication and leadership skills, with the ability to motivate and manage a team of volunteers.

What We Offer

In return for your hard work and dedication, we offer a competitive salary, a range of benefits, including a pension scheme, annual leave, and contractual benefits such as sick pay and enhanced maternity leave pay. You will also have the opportunity to work with a talented team of professionals who are passionate about making a difference in the lives of children and families.

About Shooting Star Children's Hospices

Shooting Star Children's Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. We are committed to safeguarding and promoting the welfare of children and young people, and expect all our staff to share this commitment.